FAQs
🌟 Welcome to KACCL
Find quick answers about ordering, delivery, payments, and returns for our premium dining tables.
🪑 Ordering & Product Details
Q: How do I place an order?
A: Simply browse our dining table collection, choose your favorite style and size, add to cart, and complete secure checkout.
Q: Do the dining tables come in different sizes and finishes?
A: Yes! We offer a variety of table shapes, seating capacities, and wood/finish options. Check each product page for available styles.
Q: Can I request a custom or made-to-order dining table?
A: Absolutely! Contact us with your preferred size, material, or finish — we’ll guide you through customization options.
Q: What if the table I want is out of stock?
A: Items that are temporarily unavailable will be marked. You can reach out to us for restock timelines or alternatives.
Q: Can I modify or cancel my order?
A: If your order hasn’t entered production or shipping, we will do our best to assist with changes or cancellation.
🚚 Shipping & Delivery
Q: Where do you ship?
A: We proudly ship across the United States.
Q: How long does delivery take?
A:
• Processing & Packaging: 1–3 business days
• Delivery: 3–10 business days depending on your location
You’ll receive tracking updates once your order is shipped.
Q: Do you offer furniture assembly?
A: Some dining tables arrive partially assembled. If assembly services are available in your area, we will provide options at checkout.
Q: What if my table arrives damaged or incorrect?
A: Reach out within 48 hours with photos — we’ll replace or resolve the issue immediately.
💳 Payments
Q: What payment methods do you accept?
A: We accept major Debit/Credit Cards. Additional secure payment methods will be added soon.
Q: Is checkout secure?
A: Yes — all payments are processed through encrypted and protected checkout systems.
Q: What currency will I be charged in?
A: All transactions are processed in USD.
🔁 Returns, Refunds & Exchanges
Q: What is your return policy?
A: We accept returns within 7 days of delivery if the product is unused, unassembled, and in its original packaging.
Customized dining tables are final-sale unless defective.
Q: When will I receive my refund?
A: Refunds are processed within 5–10 business days after the return is received and inspected.
Q: Can I exchange my dining table?
A: Exchanges are available for damaged or defective items.
If you’d like a different style, you can return the original item and place a new order.